Business Courses

For front office, clerical and administrative personnel who need to use English for their job. Emphasis is on acquiring functional English language skills required to handle everyday tasks in the workplace.

Topics include:

• Welcoming visitors
• Arranging appointments
• Handling enquiries and providing information
• Taking telephone messages 
• Emails, memos and everyday business correspondence
• Report writing
• Meetings

By the end of the courses, you will have extended your vocabulary to fit your work requirements, developed your self- confidence and fluency, and will be able to handle a wide variety of tasks in your workplace in English.

For front office, clerical and administrative personnel who need to use English for their job. Emphasis is on acquiring functional English language skills required to handle everyday tasks in the workplace.

Topics include:

• Welcoming visitors
• Arranging appointments
• Handling enquiries and providing information
• Taking telephone messages 
• Emails, memos and everyday business correspondence
• Report writing
• Meetings

By the end of the courses, you will have extended your vocabulary to fit your work requirements, developed your self- confidence and fluency, and will be able to handle a wide variety of tasks in your workplace in English.

For business people and professionals who need to write:

• memos
• faxes 
• letters and e-mails 
• reports

The courses give a systematic presentation of model business writing expressions and samples of everyday business correspondence for analysis, followed by extensive business writing practice. You will learn to organise your writing more effectively, avoid common grammar mistakes and write with a more appropriate style and tone.

For business people and professionals who need to write:

• memos
• faxes 
• letters and e-mails 
• reports

The courses give a systematic presentation of model business writing expressions and samples of everyday business correspondence for analysis, followed by extensive business writing practice. You will learn to organise your writing more effectively, avoid common grammar mistakes and write with a more appropriate style and tone.

For false beginners who have a very basic foundation in English. Emphasis is on developing your communication skills in business contexts.

Course content:

• Meeting people and exchanging information
• Describing jobs and responsibilities 
• Your company; work routines 
• Discussing cities and countries 
• Entertaining and making small talk 
• Asking for and giving directions 
• Telephone calls 
• Offers and requests 
• Arranging appointments 
• Describing products and services
• Attending meetings 
• Writing simple business letters, faxes, and e-mails

At the end of the course, you may choose to sit BULATS.

For people who wish to learn the key functional areas of business interaction and how to apply it to their own work experience.

Course content:

• Introducing people
• Describing jobs and companies
• Telephoning and making arrangements
• Exchanging information
• Socialising 
• Describing and comparing products and services
• Initiating contacts
• Company visits and business travel 
• Attending meetings 
• Reports 
• Describing trends
• Tackling problems 
• Writing everyday business correspondence

At the end of the course, you may choose to sit BULATS.

For people who wish to develop their communication skills in a wider range of general and specific professional situations.

Course content:

• Business travel
• Making telephone calls and arrangements 
• Attending and hosting meetings 
• Socialising
• Discussing advertising
• Presenting facts and figures 
• Negotiating 
• Describing trends 
• Reporting decisions 
• E-mails, memos, minutes, and short reports

At the end of the course, you may choose to sit BULATS or the Cambridge BEC Preliminary examination.

For people who wish to take their Business English language skills up to a greater level of proficiency.

Course content:

• Jobs and careers
• Company activities 
• Organisation and history 
• Presentations
• Telephone communication 
• Employment policy
• International trade 
• Finance and money matters 
• Handling problems 
• Visitors and travel
• Marketing 
• Meetings 
• Sales and negotiation 
• E-mails, memos, minutes, and reports.

At the end of the course, you may choose to sit BULATS or the Cambridge BEC Vantage examination.

For people who already have a very good command of Business English and wish to develop accuracy and become more independent users of the language.

Course content:

• Brand management
• Marketing ethics 
• Presentations 
• Advertising 
• Negotiating 
• Corporate culture 
• Team building 
• Meetings and seminars 
• Globalisation and corporate strategy
• E-mails, memos, minutes, and reports.  

At the end of the course, you may choose to sit BULATS or the Cambridge BEC Higher examination.

As well as our core General and Business English courses, we offer a full range of Business English study options and workshops on request. The content and duration of these courses can be negotiated with the participants to reflect their specific needs and interests.

• Telephone and Reception Skills
• Business English Writing Skills    
• Effective Presentation Skills
• Sales and Negotiating Skills
• Secretarial English Skills
• Job Interview Skills    
• Customer Service English Skills
• English for Tourism and Hospitality
• English for Banking and Finance
• English for Science and Technology
• English for Medicine
• English for Law